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In the business world, confrontations are inevitable whether they’re with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You’ll learn how to: Determine which confrontations are worth an investment of your time and energy, understand and manage the strong emotions that can arise during confrontations, design solutions that meet all stakeholders’ needs and coach your direct reports to resolve confrontations productively.

Product Details :

Author Harvard Business School Press Pocket Mentor
Binding Paperback
Brand imusti
EAN 9781422125083
ISBN 1422125084
Label Harvard Business Review Press
Manufacturer Harvard Business Review Press
MPN 9781422125083
NumberOfItems 1
NumberOfPages 96
PackageQuantity 1
PartNumber 9781422125083
ProductGroup Book
ProductTypeName ABIS_BOOK
PublicationDate 2008-10-13
Publisher Harvard Business Review Press
Studio Harvard Business Review Press
Title Managing Difficult Interactions: Pocket Mentor Series